In November 2001 the Dr Alan King Building at Bassendean was extended with the opening of the Richard Howell Wing. The additional room initially housed an electronics assembly division but was replaced in 2003 by a new division undertaking bulk food packaging (Westcare Foodpak) which undertakes filling, weighing, sealing and packing foods, and cleaning, labelling and loading the products. This has proved to be a successful new business venture for Westcare. During this time Westcare typically employed around 180 people including 120 employees with disabilities, of which 90 were employed at Bassendean (65 in Box, Industrial Packaging and Safety, and 25 in Foodpak); 35 at Nedlands in Print; and 5 at Shenton Park in Accommodation Services.
Significant changes occurred in the Westcare Accommodation Services during the decade. In 2001 the two Kondoola group homes were replaced by new homes at Girrawheen and Marangaroo specially designed for disabled tenants. A new wing was added to the Florence Hummerston hostel comprising 10 self-contained units (the Dr Grey Edwards Units) which re-housed the residents from the older C Block. These units were opened by the WA Governor Lieutenant General John Sanderson and Mrs Sanderson in May 2002.
In 2003 the Florence Hummerston Hostel was renamed the Florence Hummerston Village to better describe the setting and type of service provided to the residents. A year later a further 10 self-contained units were added to the site and named after Dr Dick Porter. The opening of these units marked the 25th anniversary of the village. The continuing partnership with Homeswest enabled the original Blocks A and B at the village to be upgraded in 2005.
Towards the end of the decade the accommodation services were rationalised with the closure of the Girrawheen residence and relocation of the residents to the refurbished Bob Elphick House at Shenton Park, while the management of the Marangaroo Group Home was taken over by Adventist Residential Care.
Significant effort was expended by Westcare in the first half of the decade to establish a tuberculosis service in Bali involving tuberculosis detection, monitoring and control. With Westcare as the project manager, a consortium of organisations including AusAID and Rotary International received a significant commitment of funding from the Australian Red Cross to enable the service to be established. A Memorandum of Understanding was signed with the Balinese Department of Health in 2004 and Westcare continued to work with the partners in the coming years to advance the project and to increase awareness and identification of tuberculosis in Bali.
Closer to home, in 2005 the first Westcare Breakfast event was run to coincide with the International Day for People with a Disability. This proved to be a great success and continued until 2013 when it was handed over to the National Disability Services to enable the event focus to be broadened to the wider disability sector.